F.A.Q. Essential Sequential

You must register to place an order.

PLEASE NOTE: During conventions that we are attending, Essential Sequential will not be taking active orders online due to potential crossover purchases. Please send an email for any items you wish to purchase.

If you are interested in paying via check/money order or credit card please email me. Art will be held for 7 days for payment.

Time payments are available.

NJ Residents must add sales 7% tax.

Shipping: We are currently working to provide the most accurate information for postage fees. There are a few bugs being worked out so please contact us if you have any questions. 

International Shipping: Yes we ship globally. When checking out please click on "display rates" for proper postage and click on your preference. The US only option is for US residents only. Please don't ask to undervalue a package or for us to send as a gift. Duties and customs fees are the buyers responsibility.

Most books (excluding Encore) should be shipped via USPS flat rate envelope at $7.50 in the US.

Out of Stock Policy

  • Just because the item you ordered is NOT identified as out-of-stock does not necessarily mean that it will be in-stock at the moment you order it. We will notify you if the item you ordered is out-of-stock. We first try to reply via email and give you 3 days to reply. If we have not heard from you we will then try to call you at the numbers you provide with your order. Be sure to give us your current email address and phone number.
  • Preorders are reserved with payment up front on a first come, first served basis. You may also request to be placed on a “notify list” and we will let you know when art is in-stock and available for delivery. Be advised that prepaid orders always get priority for delivery.
  • Don’t worry if the piece you wanted is sold, more art will be available soon.

Why is shipping so expensive?

We've been getting a few emails asking about shipping costs. So why is it so pricey?

When we ship prints or original art (11x17 or under) we ship them flat using 12x18 pieces of masonite to make sure your purchase doesn't get damaged. We also ship via priority mail or express mail to make sure your items arrive in a timely fashion. The shipping weight for 1 piece is usually 2 pounds.

When we ship smaller books we also use foamcore to make sure your items don't get damaged during shipping.

If you'd like a different shipping method please contact us and we'll try and find a less expensive solution for you. 

If you'd like to see an "unboxing" of a package from ES please click here.

Thanks!

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